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We live today in a digital world, and having the skills to thrive in that world is pretty much essential. The BBC already has loads of great content to help people learn new digital skills, and working with our Go ON UK partners we’re going to produce even more. We will have films, written guides and new web pages, to take people on a learning journey from basic computer skills to creating content that can go out on the BBC.
Saul Nasse, Controller of Learning
As the UK’s biggest Public Service Broadcaster, digital skills are at the heart of what we do. We want to empower other organisations, of all sizes, to help their people develop Basic Online Skills. Therefore, as part of its commitment to Media Literacy, the BBC will be producing a series of resources specifically designed to address Basic Online Skills. We will design these in collaboration with partners, and make them shareable and embeddable to make sure they can be easily adopted by other organisations.
The BBC is perfectly placed to deliver these resources as it understands how digital skills can increase creativity, productivity, flexibility and create a happier and more productive workforce. Digital skills are essential for all BBC employees: all BBC positions are advertised, and job applications made, online; all non-face-to-face training is delivered online; and all key employee services are accessed online. All BBC employees also have easy access to a wide range of high quality online training modules which can help them develop more advanced digital skills as part of their personal and professional development programmes.
As part of our commitment to helping our audiences use, understand and create digital media, the BBC has an important role to play in supporting people who have low levels of digital skills and confidence.
In addition to working with partners to create a range of consistently high quality resources addressing Basic Online Skills, the BBC will produce a comprehensive range of online resources covering all aspects of media and digital literacy, at a variety of skill levels, which can be used by individuals on a self-guided basis. These resources, which will include films, written guides and new web pages, will be developed in partnership with other learning organisations to ensure they are relevant, engaging, accurate and consistent.
These resources will also be available to partner networks who provide free of charge, face-to-face delivery at a community level.
All core BBC services, including 57 radio channels (11 national, 6 in nations, 40 local) – and 10 national TV channels – are currently available online. We also have a rich online offering, including BBC iPlayer and the UK’s most popular News and Sport websites. Applications for tickets to BBC events, feedback and complaints and TV licence payments can all be made online by anyone with Basic Online Skills.
The flexibility, increased access to, and added value resulting from the majority of BBC content being available to our audience on-demand illustrates the social benefit of our key services being available online, and we will continue to find new ways to add value to people’s lives by making the most of new technology. We want everyone to be able to enjoy our services and so, as technology continues to develop and new services emerge, we will create resources to help our audiences develop their digital skills and confidence to fully engage with – and benefit from – our content.